Friday, December 14, 2007

Google: An Enterprise Wiki?

Could the enterprise wiki Google Knol be viewed as a threat to Wikipedia and Yahoo Answers? According to the latest article on ZdNet the answer is no. Even though Google Knol is a service that aggregates knowledge from individuals, there is a big distinction between this service and Wikipedia. Google Knol will only highlight authors, or experts on a certain subject matter, whereas Wikipedia is a community effort.

But will this knowledge management application catch on in the Enterprise? Knowledge Management software is nothing new in the Enterprise, but what is inhibiting its success, since collecting information is so critical in businesses. Some say that employees do not want share knowledge because it might make them seem “less valuable.” In order to make this work, companies must reward their employees when they share information.

Finally an easy system to share knowledge within the enterprise has emerged. Google Knol provides a way to store key information that make the business more efficient. Do you think the enterprise world will catch on? I certainly hope so…